Microsoft Outlook 2003 – Advanced Level

Course Outline

Working with Outlook

Outlook Architecture, Setup and Startup / What’s New in Outlook 2003

Using Categories and Types

Managing E-mail Messages

Sending and Receiving Messages

Managing Address Books and Distribution Lists

Filtering, Organizing, and Using Automatic Responses

Processing Messages Selectively

Using Outlook with Exchange Server

Special messaging features

Recalling sent messages

Setting messages to expire

Working with the Global Address List

Voting

Public Folders

Working Offline and Remotely

Contact Management

Managing Your Contacts

Using the Business Contact Manager

Keeping a Journal

Automatic Journaling

Connecting Journal Activities to Specific Contacts

Scheduling

Appointments

Meetings and Resources

Task Management

Managing and Securing Outlook

Integration with other Office Applications

Delegating Responsibilities to an Assistant

Managing Folders, Data, and Archiving

Finding and Organizing Data

Customizing Outlook

Using Templates

Designing and using Forms

Customizing the Outlook Interface

Custom Views and Print Styles

Common task Automation and Macros